Wednesday, November 23, 2011

HP Touchpad and WebOS Doctor

So I got suckered in to buying a used HP Touchpad. Still pretty close to the new list price of 150$.
Anyway when I got it I thought there was a problem with it so I called support to ask what to do.

Here are the steps for reinstalling the WebOS software if the Touchpad isn't working:

Navigate to: http://ws.hpwebos.com/webosdoctor/serialnumberinitial.htm

If that doesn't work and you end up at the select a device page, just click the palm pre.

Enter the serial number

fb359ua11aba which will be detected as a touchpad.

you need java installed but you will be prompted to download the webos doctor. Just follow the instructions.

After doing a system scan, there will be a prompt to plug in the touchpad. Make sure you press the volume up and power button to enter usb mode.

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