I have Windchill Quality Solutions 10.2
When you get a new license, what can happen is the License Management Representative will typically send you a license file. Depending on your email provider these are sometimes parsed out as .eml files.
Email the representative that contacted you and ask for *.txt version files
Navigate to this Directory once you have the txt files:
C:\Program Files (x86)\PTC\PTC Windchill Quality Solutions 10.2\PTC License Server Setup
After a quick UAC prompt it should look like this. Click on PTC License Server
Click on the folder to browse and then go to the .txt file
Click install. and you should be good to go.
